Biuro Karier - Wyższa Szkoła Zarządzania i Bankowości w Krakowie

Referent ds. asystencko-organizacyjnych

ROPS w Krakowie poszukuje referenta ds. asystencko-organizacyjnych w wymiarze 1,0 etatu. Zatrudnienie od 1 lipca 2019 r. (w okresie maj-czerwiec... więcej ...

Dziś jest Poniedziałek 19 2019

Business Service Advisor with Italian

Praca 2018-07-19

As Customer Service Representative, you will assist our customers to solve issues concerning our online advertising products and answering all their product related questions.

Firma

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders.

Zakres obowiązków

- Optimize campaigns and pitch features for customers
- Manage account activation and optimization, campaign, budget, troubleshooting and keywords queries
- Manage complaints, fraud, and account hijacking queries
- Processing of billing and payment

Wymagania

- Fluent English and Italian, great communication skills
- Previous B2B experience would be an asset
- Ability to understand current clients’ processes and needs and resolve quickly their queries
- Ability to work in a dynamic environment and offer support on different communication channels

Firma oferuje

- Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
- Using foreign language and new technology solutions daily, cooperating with various Clients
- Full work comfort – private medical care, life insurance, access to MyBenefit platform

Kontakt

Apply via
https://tas-accenture.taleo.net/careersection/10240/jobdetail.ftl?lang=en&job=00514319&src=UNV-34364

or send CV by email aplikacje@wszib.edu.pl
nr ref: WSZiB/227/p/2018

Numer w rejestrze podmiotów prowadzących agencję zatrudnienia - 3251