AR Analyst / AR Junior Analyst (Global Intakes)

  • Praca
  • Krakow

What do we expect?
-Very good English (B2/C1)
-Microsoft Office package knowledge (Excel)
-Preferably experience in collections
-Experience in working with SAP would be an asset
-Reporting to Team Leader
-Working on afternoon shift (11:00 am -19:30 pm)
-Exceptional attention to detail
-Analytical skills

What will you do?
-Customer Service and Disputes activities related to Disputes queries/requests from the customers via e-mail
-Respond to and resolve requests raised by Collections and/or Sales Team, pertinent to adjustments
-Validation of contractual agreements related to Disputes process
-Order management and returns management activities in SAP
-Coordination of Disputes process with internal teams and spare parts vendors
-Ensures resolution of queries within the contractual metrics
-Collections activities on outstanding AR
-Invoice Processing
-Cash Application
-Credit Memo Requests
-Disputes Adjustments

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