Collections Junior Administrator


What you will do:

Suspension and reactivation of specific products.
Order Hold process.
New order approvals.
Accounts and inquiries assignment.
DRT OCA reassignment Flags.
Close cooperation with Outside Collection Agencies.
Preparing various reports and analyses.
Placing accounts in OCA.
Very close interactions with Debt Recovery team Credit Team.
Monthly billing reconciliation.
Boleto Serasa process.
LCS billing policy process.
Cloud resellers termination process.
Reporting adhoc required both internally and externally.
Process improvements and implementation.
Other interaction with Internal teams.

What we expect:

Fluent English B2/C1.
Strong computer literacy, good knowledge of Microsoft Office products or Google sheets docs.
Strong numeracy and analytical skills as will be required to understand payment options.
Strong team player who is able to confidently interact with others and concurrently able to work independently.

What we can offer:

Using foreign language and new technology solutions daily, cooperating with various global Clients.
Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.

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