Tech Solutions Specialist with Italian

  • Kraków

COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O

At Cognizant, we are dedicated to helping the world’s leading companies build stronger businesses – helping them go from doing digital to being digital. You will be a part of a multilingual client facing team in Kraków, Poland. The Team will be working onsite and alongside internal teams for a preeminent online multinational company to respond to client leads and assist in the implementation of our clients’ web-based products. You can expect five-star training, a chance to realize your career goals, and a range of bene fits. Be Cognizant!

 

Tech Solutions Specialist with Italian will be responsible for establishing a new service specifically dedicated to client’s high profile & critical programs. The team will be supporting EMEA based clients / customers; therefore, if your Italian language is on an excellent level, we’re looking for you!

 

We offer:

  • Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
  • Pleasant and inspiring working atmosphere
  • Open-minded and multinational environment
  • Professional development and clear career path
  • Training & development opportunities
  • Employee referral program in place
  • Reduce, reuse, recycle facility for a better and happier Earth and all of Us
  • Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, cafeteria benefits.

 

Responsibilities:

  • Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferencing as needed
  • Perform and verify the implementation of web-based products with customers
  • Give guidance, support, and train customers on how to use the products – Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed
  • Deliver high quality service to your customers, exceeding client expectations and quality scoring measures

 

Your profile:

  • Italian language at at least C1 level, very good English (language of the communication in the company)
  • Being able to “read and understand” Web programming languages (such as HTML)
  • Troubleshooting skills
  • Understanding CMS platforms at UI level (WordPress/Shopify/Wix/Joomla) or similar would be a plus
  • Moderate experience in maintenance of websites with associated knowledge of HTML, JavaScript would be a plus
  • Technologically capable to quickly learn customer service software applications and process customer implementations that do not necessarily follow a standard template / process
  • Experience working in a B2B environment
  • Strong communication, customer service, relationship management and support skills
  • Online advertising or ad product experience

 

Please apply via link: https://www.praca.pl/tech-solutions-specialist-with-italian_7313262.html

 

Aby ubiegać się o tę pracę, wyślij swoje dane e-mailem na aplikacje@wszib.edu.pl


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